================================================================== SHARP PRINTER DRIVER README FILE ================================================================== Thank you very much for purchasing a SHARP Digital Imager. This document gives you the details of important matters which have to be checked before you install the printer driver. Be sure to read this document thoroughly before continuing with the installation. ----------------------------------------------------------------- Compatible Models ----------------------------------------------------------------- This README file is for following models. SHARP AR-M280/AR-M280U/AR-P300/AR-M300/AR-M300U/ AR-P350/AR-M350/AR-M350U/DM-3500/DM-3501/DM-3551 AR-P450/AR-M450/AR-M450U/DM-4500/DM-4501/DM-4551 AR-M312U/AR-M420U ----------------------------------------------------------------- Compatible OS ----------------------------------------------------------------- PCL6 Driver: Microsoft Windows Vista PS Driver: Microsoft Windows Vista PS PPD Driver: Microsoft Windows Vista ----------------------------------------------------------------- Tips ----------------------------------------------------------------- - If you upgrade the printer driver, be sure to install the new version of the printer driver after deleting the older version. Otherwise, the new version of driver may prevent the older version of printer driver from working. - If it is possible, try to use the latest versions of software applications, which are compatible with the operating system. A document created on an old version of a software application may not print correctly if printed from a newer version of the software. In this case, try saving the document using the new version, and then print it. - When some printer drivers do not print normally, if you use other types of printer drivers, the printing may be improved. Features of each of printer drivers are the following: - PCL printer driver It provides high speed printing. - PostScript printer driver It provides high reproducibility for images including fine graphics. - PostScript PPD printer driver Some specific applications may normally print by only the PPD printer driver. - When using a Novell network, if a blank Page prints after the Job is completed, turn off the [Form Feed After Job] found in the network setting in the PC client software. - When printing a large volume of data, an LPT1 Error might occur. In this case, please modify the setting time for timeout of the printer in the properties tab to a longer time by opening [Settings] - [Printers] and selecting your printers [Properties] in the start menu of Windows. - When you use the "Pamphlet Style", the "Fit To Page" or "N-up Printing" can not be used at the same time. - When you print the document created by different computers, the computer that you use may not register the fonts that use in the document. If you print the document in this case, some printed documents slightly show the difference against the original document (when you print it by the original computer). In this case, you are required to register the fonts that use in the document into your using computer. - When occurring the garbled characters, if you change the "Font Source:" of "Font..." of "Advanced" tab, the printed results may improve. - The position, size, and color of a watermark shown in the watermark preview (on the left side of the "Watermark" tab) in the driver properties may differ from the actual printed result. Use the preview only as a general guideline. - The printing test in installing the printer driver indicates that [Color Printing] is ON. This is the setting to enhance the reproducibility of gradation printing. This machine is possible to execute only the black and white printing. - The displayed "number of pages" in the print queue may not be automatically updated. You can press the F5 key to update the displayed number. - If N-Up printing is selected in the "Main" tab when a watermark has been selected, an image will appear (the paper image in the upper left-hand corner of the "Main", "Paper" and "Advanced" tabs) indicating that one watermark will be printed on the paper. The image simply indicates that a watermark has been selected; it does not indicate the printing result. A watermark will actually be printed on each page of the document. For example, when a multi-page document is printed using 2-Up printing, two watermarks will be printed on each sheet of paper. - If the printer driver language in use is different from the OS language, "Watermark" is not sometimes printed correctly. ----------------------------------------------------------------- About PCL6 Driver ----------------------------------------------------------------- - When printing PDF documents using Adobe Acrobat 4.0 occasionally a very large print file may be generated causing the document to be printed incorrectly. If this occurs please upgrade to Acrobat version 4.05 or later, which is available as a free upgrade from Adobe. - When you are using Windows PCL printer driver with some applications such as Adobe FreeHand, a watermark might not be printed even if you have set to print watermark in the printer driver. - It may take time to print an original containing a large amount of graphic data from a drawing application. This problem may be solved by taking the following measures. Open the printer properties dialog box and then change "Graphics Mode:" to "Raster" found under the "Advanced" tab in the print driver. - When printing an image by using applications such as Microsoft Paint, Microsoft Word, image data may appear under the printed image. This might be solved by modifying the graphic mode of the "Advanced" tab to be "Raster" after opening the printer properties of print dialog. - When printing with Netscape Navigator, the image of title or index might be not be printed. This might be solved by modifying the graphic mode of the "Advanced" tab to be "Raster" after opening the printer properties of print dialog. - With some applications such as Lotus Approach if you select "Download Fonts" as the "Font Source:" and select "Download as bitmap font" as the "TrueType Mode:" in the "Font..." dialog, shrunk fonts might be printed. At that time, please use resident fonts or select "Download as TrueType" as the "TrueType Mode:". - When printing is performed using Adobe's Acrobat, garbled characters may be printed. This problem may be solved by taking the following measures. Open the printer properties of the print dialog and then change the "Graphics Mode:" found under the "Advanced" tab to "Raster", in addition, press the "Font..." button on the "Advanced" tab, and then select "Download Fonts" for "Font Source:" and select "Download as bitmap font" for "TrueType Mode:". - When you use the Lotus123 and the map is not printed, this problem may be solved by taking the following measures introduced in the Lotus's Web page. -Open the printer property, and select the "Advanced"tab. -Select the 300dpi in the "Resolution Settings:". - When overlapping the characters or being printing as the dotted lines change into the full lines, this problem may be solved by taking the following measures. -Open the printer property, and select the "Advanced"tab. -Select the 300dpi in the "Resolution Settings:". - If you produce a print from the application such as Adobe Photoshop by using the PCL 6 driver, color reproduction may be bad. In this case, if you use PS driver, screen quality may improve. - If you paste a big bitmap in document of Microsoft PowerPoint with setting "Graphics Mode:" in "Advanced" Tab to "Raster", the error may occur when printing. In this case, please change "Graphics Mode:" to "Vector" and print it again. - If the ruled lines for the graph area is not printed, put a tick on the checkbox of "Fit To Page". - If the watermark of which size is larger than the printing area is set, the watermark is not correctly printed. Please adjust the watermark size within the printing area. ----------------------------------------------------------------- About PS Driver ----------------------------------------------------------------- - When printing using the Acrobat, please turn the checkbox on for "PS Pass-through". - Adobe PostScript uses the binding edge definitions "LongEdge" / "ShortEdge" for paper orientation. Our PS3 driver is using "Book" / "Tablet" for "image orientation" to provide an easy to understand user interface. Some Adobe application like AcrobatReader will inform the driver that the document is Portrait even if the images are Landscape so that the Main page of the driver will incorrectly show the page orientation in the page icons under "Frequently Used Settings." As a result of this mixing up by the application, the driver may flip the binding edge (Book/Tablet) for Landscape document. If this occurs, just set the PS3 driver to the opposite binding direction and the document will print correctly. - With some applications such as Adobe Photoshop or Corel Draw, some extra features of the Windows PS printer driver such as "Watermark", "N-Up Printing" or "Different Paper" may not work properly. At that time, when you use the PCL printer driver, this problem may be solved. - When you print with custom papers, there are some cases that negative printing doesn't operate normally. - When the printing is cancelled during using the PS printer driver, the blank paper may be output. - When you print the type of download font by using the download of "Download as TrueType (Type 42)", the error may occur. At this time, if you set the "Download Font Mode:" into the "Download as Bitmap (Type 3)" by the "Font..." of "Advanced" tab, the print may be improved. - When you execute the overlay print, please do not use the "Negative Image" and "Mirror Image" functions. It may not be output normally. ----------------------------------------------------------------- About PS PPD Driver ----------------------------------------------------------------- - When you use the PageMaker, please print in the following method described in the Readme of PageMaker. - When you open the print dialog box by [File] - [Print] of the menu bar, pressing the [Alt] key, operate to open the [Print Dialog Box]. - When you execute the watermark print, the watermark is printed to the [Portrait] direction, regardless of the print setting. - If you use N-up printing and staple feature, a printer may not staple papers to the correct position. If you check the staple position, use the PCL6, or PS driver except PPD drivers. - Correct stapling or punching depends on the paper size or the paper orientation. - If stapling or punching function is used in duplex mode, then the "Flip on short edge" option may have to be selected. ----------------------------------------------------------------- About Overlay Function ----------------------------------------------------------------- - When you register the overlay form data, please print only one page. - When you execute the overlay print, please print the document in the same printer setting as created the overlay form data. ----------------------------------------------------------------- About Limitations for each Application Software ----------------------------------------------------------------- - Some image printing problems such as PhotoShop printing of an oversize image( bigger then the printer margins ) which results in extra printed matter or a blue screen. Reducing the image size to fit the paper size may solve this problem. - If Microsoft Publisher is installed, sometimes the Configuration settings of the printer will return to the default values. - When printing is performed using the Adobe Acrobat Reader, garbled characters may be printed. This problem may be solved by taking the following measures. Open the printer properties of the print dialog and then click on the "Font..." button found using the "Advanced" tab, and then select "Download Fonts" for "Font Source:" and select "Download fonts". - When the print error occurs on the Microsoft binder, this problem may be solved by taking the following measures. - Turn off the [Print binder as a single job] of the [Binder Options]. - Set all setting items of the printer driver into the default. - If you stop printing at the alert dialog at the time of print in some application software such as Microsoft Word 2000, the print may not stop properly. - If the print setting is changed for Wordpad, please go to the Properties page which appears after clicking the [Properties] on [Printer...] from [Page Setup] dialog. The print setting from [Properties] on [Print] dialog is sometimes not applicable. - When editing multiple documents in Microsoft Word 2000 or later, opening the driver properties and changing the print settings for one document may result in changes in the print settings for the other documents. In this case, reset the print settings before printing each document. - If a document is printed using a large font in Microsoft Word and other applications, the application may be shut down by Windows. Fonts larger than 300 points can be set in Microsoft Word; however, do not use a font larger than approximately 300 points for printing. When using a large font in a document, we recommend that you frequently save the document so edits are not lost. - Some English fonts may not print correctly from WordPad. In this case, use a different word processor application (Microsoft Word, etc.) - In WordPad, printing may not take place correctly if you specify a page range starting from the second page. In this event, select "All" for the pages to be printed. - Graphics in a Power Point document may print in black, try the following: (1) Select "Print" from the "File" menu in Power Point. (2) Set off in the Grayscale function in the Print dialog box. (3) Click the "OK" button. ===> Printing begins. - When you use the Internet Explorer with "Protected Mode", some functions may not be used correctly. This probrem may be solved by modifying the "Enable Protected Mode" of the "Security" tab to be "OFF" after selecting the "Tool"-"Internet Options" menu in Internet Explorer. ----------------------------------------------------------------- This software is based in part on the work of the Independent JPEG Group. ----------------------------------------------------------------- SHARP Corporation does not guarantee the accuracy of the information contained in this document and the software (SHARP printer driver) which accompanies this document for any purpose other than what they are intended for. ----------------------------------------------------------------- Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and worldwide. Windows is an abbreviation for the Microsoft Windows operating system. All other company names and product names are trademarks or registered trademarks of the respective companies. ----------------------------------------------------------------- Copyright (C) 2004-2007 SHARP Corporation